Code of Conduct

The American Alliance of Museums is dedicated to providing a safe, inclusive, and welcoming conference experience for everyone. We do not tolerate discrimination or harassment in any form.

Discrimination is the unjust or prejudicial treatment of others based on human difference.

Harassment includes, but is not limited to:

  • Comments or actions that minimize a person’s lived experiences[i], identity, or safety
  • Deliberate misgendering or use of “dead”[ii] or rejected names[iii]
  • Deliberate “outing” of any person’s lived experiences or identity without their consent
  • Sustained disruption of talks or other events
  • Physical contact without consent or after a request to stop
  • Unwelcome sexual attention
  • Deliberate intimidation or stalking of any kind – in person or online
  • Collection or distribution of harassing photography or recordings
  • Threats or acts of violence
  • Advocating for, or encouraging, any of the above behavior

Discrimination/Harassment is not:

  • Feeling persecuted for your social privilege
  • ‘Reverse’ -isms, including ‘reverse racism,’ ‘reverse sexism,’ and ‘cisphobia’
  • Reasonable communication of boundaries, such as “leave me alone,” “go away,” or “I’m not discussing this with you.”
  • Refusal to explain or debate social justice issues when the person being asked is put in a defensive position based on their lived experience, personal identity, or safety
  • Communication in a ‘tone’ you don’t find congenial
  • Discussion of sensitive topics
  • Criticizing racist, sexist, cissexist, or otherwise oppressive behavior or assumptions

This Code of Conduct applies to all AAM events, including all conference venues and conference-related social activities at the AAM Annual Meeting.


If you or someone else is being discriminated against or harassed, please report it as soon as possible. You can make a report in person to AAM staff or online. Online reporting may also be anonymous.

On site and during business hours at the AAM Annual Meeting in New Orleans, please see the Information Desk in the convention center or any AAM staff member for assistance. Staff can be identified by their name badges. Outside of business hours, please contact This email will be monitored for the duration of the meeting. If you need immediate emergency assistance, please contact:

  • Ernest N. Morial Convention Center security: (504) 582-3040
  • AAM-contracted hotels – emergency numbers:
    • New Orleans Marriott (HQ Hotel): (504) 553-5511 ext 5511
    • Embassy New Orleans Convention Center: (504) 525-1993
    • Hampton Inn & Suites New Orleans Convention Center: (504) 566-9990
    • Hotel Monteleone: (504) 523-3341
    • JW Marriott New Orleans: (504) 527-6711
    • Hyatt Place: (504) 524-1881
    • Le Meridien New Orleans: (504) 525-9444
    • New Orleans Downtown Marriott @ Convention Center: (504) 613-2884
    • Omni Riverfront Hotel: (504) 524-8200
    • Renaissance New Orleans – Art Hotel: (504) 613-2330
    • Sheraton New Orleans: (504) 592-5604
    • The Old No. 77 Hotel: (504) 527-5271
    • Westin Canal Place New Orleans: (504) 566-7006
  • Local law enforcement
    • Emergency: 911
    • Non-Emergency: (504) 821-222
  • Local sexual assault hot line: 1-855-435-STAR (7827)
  • Local emergency and non-emergency medical services (e.g., urgent care, day clinic)
    • First Aid Ernest N. Morial Convention Center – Lobby E
    • New Orleans Urgent Care – (504) 362-2829
  • Local taxi company Checker Cab: (504) 207-7777

When taking a report in person, our staff will make every effort to provide a space where you feel safe. They may involve other staff to ensure your report is managed appropriately and respectfully.

You can make an anonymous report at We can’t follow up on an anonymous report with you directly, but we will take your comments seriously. We appreciate you sharing your feedback; this will help us to ensure safety at all our events.


This Code of Conduct is in place to protect the safety of all attendees. Attendees asked to stop any harassing or discriminatory behavior are expected to comply immediately. AAM staff may take action to redress anything disrupting the event or making the environment unsafe for participants. Anyone engaging in any of the behaviors outlined above may be subject to expulsion with no refund from meeting and related events, or future events.

Attribution: This Code of Conduct is based on the example policy from the Geek Feminism wiki and uses language with permission from the Nonprofit Technology Conference’s Code of Conduct.

[i] “lived experiences” means the first-hand accounts and impressions of living as a member of a minority or oppressed group.

[ii] “deadnaming” means to use someones old name. It specifically refers to the practice of deliberately referring to a trans person by their pre-transition name. Not only is it disrespectful, it can be considered an act of violence, especially when a person is not publicly out as trans.

[iii] “rejected name” can also include persons who have changed their names for non-transition related reasons such as relationships, political statements, etc. Malcolm X changed his name for very specific reasons related to his identity; it is disrespectful to refer to him as anything besides Malcolm X