The Baltimore Convention Center strives to make it’s events and facilities accessible to all.

General Accommodations

While registering, you will be prompted to indicate any accessibility needs. This includes sign language interpreters, wheelchair accessibility (i.e. ramps, or lifts), or reserved seating in session rooms. We will follow up with you prior to the meeting to provide resources or obtain more information.

If you require an aide or personal assistant to help you navigate the Annual Meeting and MuseumExpo, we will register your aide as a complimentary guest. We encourage registrants to include their accessibility needs on the registration form. Email to add an aide to your registration.

Assisted Listening Devices

Assistive listening devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. The Baltimore Convention Center has infrared transmitters in meeting rooms 314-350. These transmitters will transmit audio from our house sound to receivers and are available during Annual Meeting & MuseumExpo through the in-house audio and visual provider Projections.

The Baltimore Convention Center also has the ability to provide Radio Frequency ALD’s in meeting rooms 301-310, all four Ballrooms and
Exhibit Halls as long as our in-house provider is providing audio. The BCC in house-provider can rent these devices, if needed.

Accessible Entrance

All entrances to the Baltimore Convention Center are accessible. Various elevators operate between lobbies, exhibit halls, meeting rooms and ballroom foyer to provide patrons ease of access to each level of the building on the East and West sides.

Accessible Presentations

  • Live captioning will be provided during the General Session & Keynote presentation, and presenters have been given instructions to create accessible presentations.
  • All presenters and session organizers should review the Towards a More Accessible and Inclusive Presentation.

Accessible Seating

The Baltimore Convention Center provides accessible seating locations throughout the building in our public lobby spaces. Accessible seating in meeting spaces is also available upon request.

Wheelchair/Mobility Scooter Rentals

The Scooter Shop is the preferred Wheelchair/Mobility Scooter Rental vendor for the Baltimore Convention Center. Please call The Scooter Shop for pricing and reservations at (877) 244-2294 or email.

Accessible Restrooms

All restroom facilities in the Baltimore Convention Center are accessible for all guests and are compliant with ADA standards. There are Gender Neutral Bathrooms located on level 300 across from Room 338 and level 400 across from the Ballroom.


All elevators provide our guests with special needs access to each level of the Baltimore Convention Center.

Service Animals

Trained and certified guide dogs or service animals for guests with disabilities are permitted.

For additional information or if you have questions, need assistance, or an accommodation not mentioned, please contact our ADA Coordinator in advance of your visit at 410-649-7000or

The American Alliance of Museums’ mission is to champion equitable and impactful museums by connecting people, fostering learning and community, and nurturing museum excellence.