CEO Summit

Emotionally Intelligent Leadership in a Changing World

May 19, 2024 | 8 am – 1:30 pm ET
Maryland Center for History and Culture

By invitation only. Registration closes on March 29.

About the program

Emotionally Intelligent Leadership in a Changing World

As museums evolve, so too have the demands on their leadership. Museum directors and CEOs are facing the need to rapidly expand their skillsets beyond scholarship and fundraising abilities. Emotional intelligence is critical to successfully grapple with the myriad complexities facing our field’s leadership today, including issues of social justice and climate change, labor negotiations, restitution claims, and philanthropic scrutiny. But what is emotional intelligence really and how can it be applied to the challenges and opportunities of our ever-changing world?

Experience and research confirm that exceptional leaders distinguish themselves by their capacity for self-awareness, ability to inspire and motivate by tapping into our emotions, and competency in building trust. Conversely, the majority of careers derail for reasons relating to emotional competencies including the inability to handle interpersonal problems, unsatisfactory team leadership during times of difficulty or conflict, or resistance to adapt to change or elicit trust.

While operational expertise, nonprofit management, and museum knowledge form the basis for successful executive performance, the display of emotional intelligence competencies clearly sets outstanding leaders apart from their peers. These skills aren’t necessarily inherent—they can and must be regularly nurtured and practiced. Join us for this year’s CEO Summit at the AAM Annual Meeting & MuseumExpo to explore various leadership challenges and effective practices, with a focus on:

  • Adoption and utilization of emotional intelligence competencies to extend the chief executive’s impact and inspire outstanding performance in their museum.
  • Effective practices in soliciting feedback, conducting accurate self-assessment, shaping organizational culture, and strengthening community.

Participants will gain:

  • Insight into how exceptional executive leaders leverage the influence of positive emotions to shape organizational culture and results.
  • A comprehensive understanding of the emotional intelligence model and its associated competencies.
  • Application of emotional intelligence principles to not only lead within your museum but also to influence the broader ecosystem and community.
  • Identification of strategies for enhancing your own leadership and emotional intelligence, as well as that of others.

Registration

Invitations are non-transferable and registration is on a first-come, first-served basis. Attendance is limited. Registration closes on March 29. Registration to the CEO Summit is $720 and includes full registration to the 2024 AAM Annual Meeting & MuseumExpo.

About the presenter

Dr. Diana Bilimoria

Dr. Diana Bilimoria is KeyBank Professor and Chair of Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University. She received her PhD in Business Management from the University of Michigan. Her research interests focus on gender, diversity, equity and inclusion in governance and leadership, and organizational transformation. She has authored four books and published more than 125 articles in leading journals and edited volumes. Dr. Bilimoria has served as an elected member of the Board of Governors of the Academy of Management, and the chair of its Gender and Diversity in Organizations Division, editor of the Journal of Management Education and sits on the editorial boards of several journals. She is the recipient of several awards including the Scholarly Contributions to Educational Practice Advancing Women in Leadership Award, the Weatherhead School of Management Enduring Research Impact Award, Janet Chusmir Distinguished Service Award, and the Weatherhead School of Management Teaching Excellence Award.

The CEO Summit will take place at the Maryland Center for History and Culture. Times are listed in Eastern Time and are subject to change.

7:30 a.m. Bus departs the Baltimore Convention Center for the Maryland Center for History and Culture.

8:00 am – 8:15 am: Check-in and Coffee/Continental Breakfast

8:15 am – 8:30 am: Welcome & Program Overview

8:30 am – 10:00 am: Presentation

10:00 am – 10:15 am: Break

10:15 am – 11:00 am: Presentation

11:00 am – 12:00 pm: Roundtables

12:00 pm – 12:15 pm: Concluding Discussion

12:15 – 1:30 pm Lunch

1:30 p.m. Bus departs Maryland Center for History and Culture for the Baltimore Convention Center

Thank you to our sponsor

The CEO Summit is generously supported by

The American Alliance of Museums’ mission is to champion equitable and impactful museums by connecting people, fostering learning and community, and nurturing museum excellence.