Volunteers: Recruiting, Diversifying and Training

Track
Education Audience Research & Evaluation
Start Day and Time
Tuesday May 9 8:45-10 a.m.
Venue and Meeting Room
130 America's Center
Description
In this session, four uniquely different cultural institutions will share their multiple points of view on recruiting, diversifying, and training volunteer guides. Panelists represent a cross-section of cultural institutions (art, literacy, history, horticulture, and science) and departments (education and exhibitions). We'll discuss recruitment and training structures, mentor programs, and diversifying guide roles and demographics. We'll also share innovative methods for training guides that can inspire colleagues to make similar changes at their own cultural institutions.

Education, Audience Research & Evaluation track generously supported by the Canadian Museum for Human Rights

Learner Outcome
  1. Learn how to overhaul the structure and content of interpretive training, and develop effective mentorship models with positive results such as enhanced communication and peer learning.
  2. Learn about a spectrum of methods for volunteer guide training strategies.
  3. Learn recruitment methods that can assist with diversifying volunteer guides.
Speakers
Presenter: 
Courtney Allen
Role: 
Presenter
Title: 
Botanical Education Manager
Organization: 
Huntington Library, Art Collections & Botanical Gardens
Bio
Courtney Allen is a museum professional and historic preservationist specializing in landscape interpretation. She has worked at several sites of international renown and is currently the Botanical Education Manager at The Huntington Library, Art Collections, and Botanical Gardens. Ms. Allen holds an MS in Historic Preservation from University of Pennsylvania and a BA in Landscape Studies from Smith College, and has been an AAM Diversity Fellow.
Presenter: 
Joseph Imholte
Role: 
Presenter
Title: 
Director of Public Programs & Special Exhibits
Organization: 
Science Museum of Minnesota
Bio
Joseph Imholte is a graduate of the Noyce Leadership Institute, Chair of the Expo Elementary Site Council, and the Marketing Chair for Theater in the Round, the longest running theater in Minneapolis. Imholte is a peer reviewer for the American Alliance of Museums' Accreditation program, the Vice Chair for the Traveling Exhibits Professional Network and was the 2010 recipient of an "IMTY" award from the International Museum Theater Alliance.
Presenter: 
Laura Steefel-Moore
Role: 
Presenter
Title: 
Museum Education & Training Specialist
Organization: 
John & Mable Ringling Museum of Art
Bio
Laura Steefel-Moore has a Master's Degree in Art History & Museum Studies and is currently working at The John and Mable Ringling Museum of Art providing docent and staff training. She has spent time working with a diverse array of museums and arts organizations, including the Museum of Modern Art, the Cleveland Clinic Art Program, and the Maltz Museum of Jewish Heritage.
Presenter: 
Mark Osterman
Role: 
Presenter
Title: 
Adult Learning and Engagement Manager
Organization: 
Vizcaya Museum & Gardens
Bio
Mr. Osterman has a Doctor of Education with a research focus in arts, literacy, and technology. Over the course of his career he has worked for The Brooklyn Museum of Art, The Museum of Art and Design, The Wolfsonian-FIU, and currently Vizcaya Museum and Gardens. His museum work has focused on interpretive technology initiatives, curriculum development, and developing evaluation and assessment tools related to museum practice.